Eye care chain Disha Medical Services raises $four M in Series C from Insitor and HNIs

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Bengaluru-based totally Disha Medical Services, which operates below the brand called ‘Drishti,’ a watch care chain focused on providing cheap eye care in the underserved markets within the Southern vicinity of India, has raised Series C funding of $four million from Insitor Impact Asia Fund, the Nilekani Family Office (managed via Entrust Family Office) and different HNIs.

Medical Services raises

Exiting investor Lok suggested fund – Sarva Capital has been supplied a complete go out as a part of this cutting-edge fund enhance. Intellecap acted because of the extraordinary economic adviser for the transaction.
The business enterprise will use the investment to, in addition, make its function stronger in the existing region by building over 10 more hospitals, vision centers, and mobile eye clinics as it nicely looks to enlarge strategically in other states. Speaking on the statement, Kiran Anandampillai, CEO, Disha Medical Services, stated,

Founded with the aid of Anjali Joshi, Kiran Anandampillai, and Dr. Rajesh Babu in 2008, Drishti had raised seed investment from Sarva Capital in 2012. Subsequently, it received funding again from Sarva Capital and the Nilekani Family Office in Series A & B rounds. Drishti presently manages six eye hospitals, six cellular eye clinics, and four imaginative and prescient centers throughout diverse cities of Karnataka. The agency has dealt with over four.6 lakh sufferers across these places. Commenting on the investment, Abhijit Nath, Country Head, Incisor India delivered,

Last month, Mahindra Partners, the funding arm of vehicle conglomerate Mahindra Group, invested over $32 million in specialty eye care chain Centre for Sight, marking the go out of VC firm Matrix Partners from the organization. Modern technology always surprises us with its innovative discoveries as it makes our tasks simpler than before. Medical offices are the places where you can see a fast-paced life. Doctors, medical staff, and nurses live busy lives cause they have to take care of people’s lives. Second is important in a medical institution as it deals with the precious lives of people. One of the most important discoveries in the health industry is the virtual answering service. This virtual receptionist service uses software that shows human intelligence while answering the calls of the patients. Just like the human receptionist, it interacts with the customers in a friendly and polite tone.

Virtual answering service is affordable to the medical offices as it does not require any hardware installation. Medical services have to create a good impression among the clients as their popularity depends solely on their clients. If the calls are not attended to immediately because of the busy receptionist, they will get frustrated and find another medical service to solve their health problems. By implementing a virtual receptionist service at your medical office, your clients’ calls will be answered immediately. Hence, the implementation of the virtual answering service guarantees patient satisfaction.

With a virtual answering service, your medical receptionist does not have to handle the calls of the clients, voice mails, and messages of the patients. Your human receptionist can do more important calls than attending the calls for appointment scheduling. A virtual receptionist can handle almost all office tasks, including emergency calls. The virtual receptionist will redirect the emergency calls to the number provided in the database without making any mistakes. This online receptionist can send text messages, voice mails, and emails as reminders for the scheduled appointments. By implementing a virtual answering service, you and your medical staff can provide more attention to patient care.

With a virtual answering service, you can provide a 24/7 appointment scheduling service to your patients as it does not need any rest throughout the day. This software can make reminder calls to the patients to remind them about the date and timings of their appointments. This service will respond to the phone calls immediately in a sweet and pleasant voice. The service reduces no-shows considerably as it sends appointment reminders without fail. It is capable of handling several calls at a time without making any errors. Hence, a virtual answering service is an automated, reliable, efficient, and cost-effective solution for handling medical office management tasks.

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